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Customer Account


How do I create an account?

To create a customer account, click “Account” in the top right corner (the icon shaped like a person), then click “Don’t have an account? Create one.”

Then simply fill out the form.

 

How do I log in?

Logging in to your customer account couldn’t be easier: click “Account” in the top right corner (the person-shaped icon) and enter the email address and password you chose when you registered.

Then, click “Log in to my account.”

 

I’ve lost my password

If you’ve lost your password, click “Forgot Password” on the login page. You’ll then need to enter your email address.

You’ll then receive an email from us to reset your password. Click the link in the email and enter your new login password.

If you don’t receive this email, be sure to check your spam or junk mail folder.

 

I can’t log in to my customer account

Are you having trouble logging in to your customer account? First, make sure the email address you entered is the one you chose when you registered.

If you’re still unable to log in, we recommend resetting your password.

And if, despite this, you still can’t access your customer account, contact us via the contact form on our website or call us at 05 54 54 66 21 (Monday through Friday from 9 a.m. to 3 p.m.).

 

How do I update my personal information?

You can update your personal information (contact details, password, addresses) by logging into your customer account and clicking on the sections you wish to edit.

 

How do I delete my account?

Simply contact us by phone at 05 54 54 66 21 or by using the contact form. We will confirm the deletion of your account.