Delivery
Deliveries are free for orders above €100 and you have 30 days to return your order, without shipping costs!
Orders are shipped within 24h (work days). As soon as your parcel is prepared, you’ll receive a tracking link. Please note, during discount periods, delivery times may extend.
If you are absent during a delivery, you will have to collect your parcel at your Post Office. If you prefer, you can ask us to postpone your shipping.
Mainland France, Belgium, Luxembourg and Monaco
Free delivery from €100.
Colissimo Pick-up points or Post Office: €3.90
Colissimo at home: €4.90
Colissimo at home with signature: 5.90€
You will receive your parcel within 2 to 3 working days.
Europe
Free delivery from €200.
Colissimo Pick-up points or Post Office: €8.90
Colissimo at home: €9.90
You will receive your parcel within 4 to 6 working days.
French overseas
Colissimo at home: €19.90
You will receive your delivery within 4 to 6 work days.
VAT will be automatically excluded from all prices indicated on the website and a custom form is filled out.
Returns
You have 30 days from the receipt of your order to fill in a return form.
Exchanges
If you wish to make an exchange, you will get your refund after we receive your return and you will have to place a new order.
Return request
1 - Fill in the "withdrawal form"
2- After we have accepted your return, you will receive a return label (Mainland France). If not, you will have to pay for your return shipping cost.
3 - Send us back your order within the next 14 days.
Once we have checked the products, we will issue a refund on the method of payment you had used for your order.